Terms
Plain language, in one place: what you get, what we need from you, and what happens if something goes wrong. Our privacy policy explains how we handle your data.
SiteCheck is a website checker and a small service that sells fix packs, FAQ chatbots and new websites. The business is run by Kraize Builds, Phase 3 Brgy. Aguso, Tarlac City 2300, Philippines (the "owner", "we", "us"). Contact: sitecheck.support@gmail.com.
"Order" means any fix-pack order, website order or accepted quote. By ticking the box on an order form you agree to these terms and confirm you have read the privacy policy. You must be old enough to make a contract where you live (18 in most places).
The free checker only makes ordinary requests, like a visitor's browser would: it reads the public page, robots.txt and sitemap.xml of the address you enter. It does not log in, probe ports, guess passwords or run attack-style tests.
By entering an address, or by placing an order for it, you confirm that you own the website or are allowed by its owner to have it checked and worked on. If you are not sure, do not enter it. We may refuse or stop a check that looks abusive. The score is a guide based on what is visible in the page and its response headers; it is not a security audit.
If you choose the optional Google PageSpeed check, the address you entered is sent to Google to run it (see the privacy policy).
Prices and terms are subject to change. The price shown when you place your order is the price you pay, and it can change for future orders. See Changes to these terms and prices.
Website delivery times are in business days (Monday to Friday): Website Starter 2, Website Business 4, Website Business + Chatbot & Booking 5. The delivery clock starts only when both your payment is confirmed and your intake is complete (your content, who approves, and your domain choice). Time spent waiting for you, for your replies, or for DNS changes to spread (which can take up to 24-72 hours) does not count. These are targets we work to, not guarantees of a specific hour.
Fix packs are delivered as downloadable files on your order page once payment is confirmed.
There is no limit on how many orders we take. We work through orders in the order they are paid. When many orders are unfinished at the same time, we show a notice on the offers, order and order-status pages (and in your order confirmation) that, due to high volume of requests, delivery may take up to 24 hours. When there is no such notice, the normal waiting message applies. All delivery times and waiting estimates on this site and in these terms are estimates, not guarantees of a specific day or hour, and a late delivery is not by itself a reason for a refund; if we cannot deliver at all, you get a full refund as set out in the refund policy.
A revision round is one set of change requests sent together. Website Starter includes 1 round, Website Business 2, and Website Business + Chatbot & Booking 3. An extra round costs $29. Revisions fine-tune what was ordered (wording, images, layout within the pages ordered); a new idea or a different design is a scope change.
You supply the text, photos and other material for your site. You promise that you own them or have the right to use them, and that they do not break anyone's rights or the law. You are responsible for what is published on your site. We may refuse content that is unlawful, hateful or misleading.
When we add images or fonts ourselves, we use only freely licensed ones, for example from Pexels (images) and Google Fonts (fonts), and we follow their licenses. We do not use paid or unlicensed stock without telling you first.
You own the finished website and your accounts (your Cloudflare account, your domain, your booking account). The site is set up in your own free Cloudflare account, so it stays with you. We keep the right to reuse general know-how and our own generic templates and tools, but not your content. You can remove our access to your Cloudflare account at any time.
Anything outside the order (more pages than ordered, a shop, a logo, a new feature, a redesign after approval) is a scope change. We quote it separately and do it only after you agree to the quote and payment is confirmed. Small and medium custom add-ons use the price ranges in Orders, prices and payment; bigger requests get a custom quote.
A fix pack is generated files and instructions (for example a security-headers file, suggested titles and descriptions, a sitemap starter). You choose, on the order form, who applies them, and both ways are free (see Applying the fixes below). If you choose to apply them yourself, we do not log in to your site. Suggested titles and descriptions are starting points to edit. Some findings cannot be fixed by files (for example slow hosting, or compressing image files): they are listed, not fixed. A fix pack is not sold for a site that has no real website yet.
Two free options, no installation charge. For a fix pack (the Basic Fix Pack or the Bundle) you choose on the order form: (A) "I'll apply it myself", with plain-language step-by-step guides in your pack for WordPress, Wix, Shopify, Squarespace and plain HTML or other hosts; or (B) "Please apply it for me". Installation help is included in the package price. If you change your mind, tell us and we will switch you to the other option.
Assisted installs are done in the order orders are paid. We will tell you roughly when, after payment is confirmed; we make no promise of a time before then. When your 48-hour claim window starts: if you chose "Please apply it for me", it starts at the moment we tell you the install is complete (we record that time when we mark the install complete), not at delivery. Why: until we have applied the files, your site does not have the fixes yet, so a claim could not be judged fairly. If you chose "I'll apply it myself", it starts at delivery, as in the refund policy. Until we mark your install complete, you cannot file a claim yet, and we will tell you when the window has started. If we deliver a free fix for you, we apply it too, and the 48 hours start again when we mark that install complete. Everything else in the refund policy (evidence, our own check, fingerprints, a full refund only after 2 failed fix attempts) stays the same.
The chatbot is a simple FAQ-style helper: it answers only the questions and answers you give us. It is rule-based, not an AI assistant, and it has a usage cap (fair use: 1,000 answers a month; the owner confirms the exact cap when confirming your order). Booking means a link or embed to your own free booking account; we do not run a booking system, take bookings or handle bookings for you.
Your site lives in your own free Cloudflare account. You give us access by inviting our work email as a member of that account; we never ask for your passwords, API tokens or login codes (see the setup guide). Domains are bought and paid for by you, from a registrar, and are not included in our price (typically roughly $10-15 a year). Cloudflare's plans, limits and prices are Cloudflare's and can change. DNS changes can take time and are outside our control.
No refund for "I just don't like it". If you change your mind, or you simply do not like how the result looks or reads (style, colours, wording, taste), we do not refund it. Why: before you pay, you get a free watermarked sample that shows you exactly what you are buying, so you can decide with full information. Refunds are never for a change of mind. If something we delivered really does not work, we fix it for free; a refund is the last resort (fix packs only, see below). The only other refund is if you cancel before we start work.
Short version: full refund if you cancel before work starts (or if we cannot deliver at all). After delivery, a verified defect is fixed free of charge, with up to 2 fix attempts. A fix pack is refunded, in full, only if we could not fix it after those 2 attempts. A website build is never refunded once work has started: only the free fix. Every claim needs evidence, and we decide on our own verification, not on the claim alone.
| Where your order is | What you can get |
|---|---|
| You cancel before we start work (status is not "In progress"; this includes an order you have paid for that we have not started) | 100% refund. Also 100% if we cannot deliver at all or we decline your order. |
| Work has started, not yet delivered | No refund if you cancel or change your mind (the work has been started and the sample was free). If we cannot deliver at all: 100%. |
| Delivered: fix pack (downloadable files), defect verified | A free fix, up to 2 fix attempts. A full refund, only if we could not fix it after those 2 attempts: you do not choose a refund up front. |
| Delivered: website build (Starter, Business, Business + Chatbot & Booking, add-ons), defect verified | A free fix only. No refund option once work has started. |
| Delivered, no defect found, or the files or site were changed by you or someone else | No refund. Where a real defect exists but part of it is caused by later changes, we may fix only our part for free (never a partial refund). |
We would rather explain than just say no. These rules protect honest customers, because a refund policy that can be tricked ends up costing everybody.
A claim is accepted only if all of these are true: it was filed within the 48 hours, with evidence; our own re-check shows that the original, unmodified delivery does not do what the offer promised; and we find no sign that the delivered files were changed. We decide based on our own verification. We may fix only our part, or give no remedy, if the problem is caused by changes you or someone else made after delivery, by content outside what you ordered, or by something that was already fixed before we re-checked.
If something is wrong, please contact us first at sitecheck.support@gmail.com: most problems are fixed faster that way. We answer within 2 business days. If you open a chargeback or payment dispute instead, we will give the payment provider your order record, the intake you filled in, our messages, and proof of delivery. If we have already refunded you, we will tell the provider. We may decline future orders from people who abuse the dispute process.
We do not promise search-engine rankings, visitors, leads or sales, or any particular score from the checker. Many things outside our control (competition, your content, search-engine changes) decide those results.
This website is provided "as is" and "as available". It may be slow, unavailable, paused (we can pause new orders at any time), or lose data, for example when our hosting has a problem or free-plan limits are reached. We do not promise it is always on.
To the extent the law allows: we provide the checker and our services without any warranty beyond what is written in these terms; we are not liable for indirect or consequential loss (for example lost sales, lost profit or lost data); and our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits any right or liability that cannot be limited by law.
We rely on others: Cloudflare (hosting, and the account your site lives in), PayPal (payment, once it is switched on), Google (only if you choose the optional PageSpeed check), registrars and booking providers you choose yourself, and free-licensed image and font sources. Their own terms and privacy policies apply to what they do, and we are not responsible for their services. See the privacy policy.
These terms, our prices, our packages and what is included may change at any time. We update this page when they do, and the "Last updated" date at the top shows the version. Please check it before you order. An order is governed by the terms version you accepted and the price you were shown and paid when you placed it (we record the version and time); a later change does not raise the price of an order you have already paid for. Changes do not reduce a refund you are already entitled to.
These terms are governed by the laws of the laws of the Republic of the Philippines. Any dispute that cannot be settled by talking first is handled by the courts of that place, unless the law of your own country gives you the right to use your local courts.
Kraize Builds
Phase 3 Brgy. Aguso, Tarlac City 2300, Philippines
Email: sitecheck.support@gmail.com